Terms & Conditions

Last Updated: February 08, 2026

1. Acceptance of Terms

Welcome to SolarClean. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

These terms apply to all visitors, users, and others who access or use our solar panel cleaning services.

2. Service Description

SolarClean provides professional solar panel cleaning and maintenance services, including but not limited to:

  • Residential solar panel cleaning
  • Commercial solar panel cleaning
  • Regular maintenance contracts
  • Solar panel inspection and performance monitoring
  • Emergency cleaning services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Booking and Scheduling

3.1 Service Requests: All service bookings must be made through our website, phone, or email. We will confirm your booking within 24 hours.

3.2 Scheduling: Service appointments are subject to availability. We will work with you to find a convenient time slot.

3.3 Rescheduling: You may reschedule your appointment up to 24 hours before the scheduled time without penalty. Rescheduling requests made less than 24 hours in advance may incur a rescheduling fee.

3.4 Cancellation: Please refer to our Refund Policy for cancellation terms and conditions.

4. Pricing and Payment

4.1 Pricing: All prices are listed on our website and are subject to change without notice. The price quoted at the time of booking will be honored.

4.2 Payment Methods: We accept payment via credit/debit cards, UPI, net banking, and cash. Payment is due upon completion of service unless otherwise agreed.

4.3 Advance Payment: For large projects or maintenance contracts, we may require advance payment or deposits.

4.4 Taxes: All prices are inclusive of applicable taxes unless otherwise stated.

4.5 Late Payment: Late payments may incur additional charges of 2% per month on the outstanding amount.

5. Service Delivery and Access

5.1 Property Access: You must provide safe and unobstructed access to the solar panels. This includes:

  • Clear pathways to reach the solar panels
  • Access to water supply if required
  • Safe working conditions for our technicians
  • Notification of any hazards or special conditions

5.2 Delays: We strive to complete services on time. However, delays may occur due to weather conditions, unforeseen circumstances, or access issues. We will notify you promptly of any delays.

5.3 Safety: Our technicians have the right to refuse service if they deem the working conditions unsafe.

6. Customer Responsibilities

As a customer, you agree to:

  • Provide accurate information about your property and solar panel system
  • Ensure safe access to the solar panels
  • Secure any pets during the service
  • Notify us of any special conditions or hazards
  • Be present or designate a representative during service delivery
  • Inspect the completed work and report any concerns immediately
  • Make timely payments for services rendered

7. Warranties and Guarantees

7.1 Service Quality: We guarantee professional, high-quality service performed by trained and certified technicians.

7.2 Satisfaction Guarantee: If you are not satisfied with our service, please notify us within 7 days. We will re-clean your panels at no additional charge.

7.3 Damage Protection: We carry comprehensive insurance to protect against accidental damage to your property during service delivery.

7.4 No Warranty on Results: While we guarantee clean panels, we do not warrant specific efficiency improvements as results vary based on multiple factors.

7.5 Existing Damage: We are not responsible for pre-existing damage to solar panels or property. Any damage found during service will be documented and reported.

8. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the amount paid for the specific service in question
  • We are not responsible for damage caused by pre-existing defects in solar panels
  • We are not liable for weather-related delays or cancellations
  • We are not responsible for energy production or savings after cleaning

Nothing in these terms excludes our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of SolarClean and is protected by intellectual property laws. You may not:

  • Reproduce, distribute, or modify any content without permission
  • Use our trademarks or branding without authorization
  • Frame or mirror any content from our website
  • Use automated systems to access our website

10. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We are committed to protecting your personal data in accordance with applicable data protection laws.

11. Maintenance Contracts

11.1 Contract Terms: Maintenance contracts are valid for the period specified in the agreement.

11.2 Auto-Renewal: Contracts may auto-renew unless you notify us 30 days before the end of the contract period.

11.3 Contract Cancellation: You may cancel maintenance contracts with 30 days written notice. Refunds will be prorated based on services not yet rendered.

11.4 Priority Service: Contract customers receive priority scheduling and discounted rates.

12. Dispute Resolution

12.1 Complaints: If you have any complaints or concerns, please contact us immediately. We will work to resolve issues promptly and professionally.

12.2 Mediation: Any disputes that cannot be resolved through direct communication may be submitted to mediation before legal action.

12.3 Jurisdiction: These terms are governed by the laws of India. Any legal disputes will be subject to the exclusive jurisdiction of the courts in Gujarat, India.

13. Indemnification

You agree to indemnify and hold SolarClean, its officers, employees, and agents harmless from any claims, damages, or expenses arising from:

  • Your violation of these terms
  • Your violation of any rights of another party
  • Your misuse of our services
  • False or misleading information provided by you

14. Force Majeure

We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, severe weather, pandemics, strikes, government actions, or technical failures.

15. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

We recommend reviewing these terms periodically to stay informed of any updates.

17. Contact Information

For questions about these Terms and Conditions, please contact us:

SolarClean

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Back to Home