Privacy Policy

1. Introduction

Welcome to SolarClean. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us when you:

• Register for an account or use our services
• Fill out contact forms or request quotes
• Subscribe to our newsletter
• Communicate with us via email, phone, or chat
• Participate in surveys or promotions

The types of information we may collect include:

• Personal Information: Name, email address, phone number, postal address
• Service Information: Property details, solar panel specifications, service preferences
• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
• Technical Information: IP address, browser type, device information, usage data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our solar panel cleaning services
• Process your service requests and bookings
• Send you confirmations, invoices, and service updates
• Respond to your comments, questions, and customer service requests
• Send you marketing communications (with your consent)
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and providing services
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Legal Requirements: When required by law or to protect our rights, property, or safety
• With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve our website functionality

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal information

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: